Helping You Hire More of Your Best People

Job Position: Returns Clerk

Location: Burr Ridge, IL 60527

Pay Rate: $20.00/hr

Shift: 8AM-430PM

Description: This person will have the responsibility of processing all return packages as well as float the warehouse to
assist with other duties. Since this position does not take a full day to complete (once training and a routine is
established) they will then see their supervisor for additional responsibilities such as assisting the receiving
department, labeling, picking orders, packaging & stocking items, to name a few.


Duties:
Inspect items being returned from customer
Report any damage, missing items, etc.
Process returns in computer system and print reports
Process Purchase Orders for repair items
Box and ship items being sent out to vendors for credit or repair
Receive completed repairs from vendors
Package repaired items and ship to customers
Follow up on open & expired RMA s
Cross train and backup other warehouse areas when needed

Experience:
Must be detail oriented
Work in an organized fashion
Previous warehouse experience
Returns experience a plus but not required
Physical Demand:
General Office and Warehouse environment
Regularly lift and/or move up to 50lbs, occasionally lift and/or move up to 100lbs (team lift)
Sitting, Standing, Walking, Bending up to 8 hours per day

Technical:
Good computer skills
Good Typing skills
Good communication skills

Software: (Will be using the following)
Sage 100 (ERP System)
Paperless workflow system (DocLink)
Microsoft Word & Outlook knowledge
Starship (Shipping software)
Dual Monitors